Written by our team from real housing sector experience.
These guides are written by the MutualExchange.uk team and informed by years of working in and around social housing. They cover the real questions tenants ask — practical, honest advice about how home swapping actually works.
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Getting Started
What Is Home Swapping?
How home swapping works for UK social housing tenants.
Getting Started
What Is a Mutual Exchange?
The official process, your legal rights, and how it actually works.
Getting Started
Is Home Swapping Safe?
Legal protections, landlord checks, and how to stay safe.
Getting Started
Can You Swap Homes for Free?
What the swap costs and what is completely free.
Getting Started
Can I Swap a Housing Association Home?
HA tenants have the same rights — here's how it works.
Getting Started
Mutual Exchange vs Housing Register
Which route gives you the best chance of moving?
The Process
How to Do a 3-Way Swap
Step-by-step guide to three-way chains that expand your options.
The Process
How Swap Chains Work
Multi-party swaps from 3-way to 10-person exchanges.
The Process
What Happens After You Agree?
From agreement to keys — forms, inspections, the 42-day wait.
The Process
How Long Does a Swap Take?
Realistic timeline from agreement to moving day.
The Process
When Someone Pulls Out
What to do when a swap falls through and how to protect yourself.
The Process
Home Swapping Checklist
Step-by-step checklist from start to moving day.
Rules & Rights
Your Rights as a Council Tenant
Mutual exchange rights explained — the Housing Act, the 42-day rule, and more.
Rules & Rights
Can My Landlord Refuse a Swap?
Know your rights. Valid grounds for refusal and what to do if they say no.
Rules & Rights
Bedroom Rules Explained
What size home can you swap into? The bedroom standard in plain English.
Rules & Rights
Council House Swap Rules
Everything you need to know about council swap regulations.
Rules & Rights
Bedroom Tax & Home Swapping
How the spare room subsidy affects your swap options.
Rules & Rights
What Is a Box Room?
Size requirements and bedroom classification rules.
Rules & Rights
When Does My Child Need Their Own Bedroom?
Age rules, gender rules, and your rights.
Tips & Advice
Write a Listing That Gets Responses
Photos, descriptions, and tips to get noticed and generate enquiries.
Tips & Advice
Make Your Listing Stand Out
Everything you need to create a listing that gets noticed.
Tips & Advice
Search Tips & Filters
Master all 30+ filters, map view, and saved searches.
Tips & Advice
London Boroughs With Most Swaps
Which London areas have the most activity and realistic swap options.
Tips & Advice
How to Swap When Nobody Wants to Downsize
Creative strategies when you need a smaller home.
Using MutualExchange
Understanding Match Percentages
How match scoring works and how to improve your match rate.
Using MutualExchange
How to Use the Swap Tracker
Track your swap progress from agreement to moving day.
Using MutualExchange
How to Use the Chain Builder
Create chains, add members, map swaps, generate landlord documents.
Using MutualExchange
Messaging Guide
How messaging works for free and premium accounts.
Using MutualExchange
Swap Preferences Explained
How preferences affect matches and search results.
Using MutualExchange
Free vs Premium
Side-by-side comparison with early access details.
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